Privacy Policy for Savage Car Care ABN 98 376 239 692

At Savage Car Care, we are committed to protecting the privacy of our customers, employees, and stakeholders. We understand that personal information is sensitive and private, and we respect your right to control how it is used. This privacy policy outlines how we collect, use, disclose, and manage personal information.

 

Collection of Personal Information

We may collect personal information from you when you interact with us, such as when you:

* Contact us through our website, email, or phone

* Request a quote or book a service

* Use our services

* Participate in a promotion or competition

* Provide feedback or complete a survey

 

The types of personal information we may collect include:

* Name and contact details (such as address, phone number, and email)

* Vehicle details (such as make, model, and registration number)

* Payment information (such as credit card details)

* Service history and preferences

* Communication records between us

 

Use of Personal Information

We only use personal information for the purposes for which it was collected, or for related purposes that you would reasonably expect. These purposes include:

* To provide our services to you

* To communicate with you regarding your service request or booking

* To send you reminders and updates about your service

* To process payments and issue receipts

* To respond to your enquiries, concerns, or complaints

* To improve our services and products

* To conduct market research and surveys

* To comply with legal obligations and regulations

 

Disclosure of Personal Information

We will not disclose your personal information to third parties unless one of the following applies:

* You have given us your consent

* The disclosure is necessary to provide our services to you

* The disclosure is required by law or regulatory bodies

* The disclosure is to our authorized representatives, agents, or contractors who are bound by confidentiality agreements

* The disclosure is necessary to prevent or investigate a serious threat to public health or safety

 

Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include:

* Secure servers and databases

* Encryption of sensitive information

* Firewalls and intrusion detection systems

* Access controls and authentication procedures

* Regular security audits and testing

 

Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by law. When personal information is no longer needed, we destroy or de-identify it in accordance with applicable laws and regulations.

Access to Personal Information

 

You have the right to access and update your personal information held by us. You can request access or correction of your personal information by contacting us at info@savagecarcare.com.au. We will respond to your request within a reasonable time frame.

 

Contact Us

For further information or questions about this privacy policy, please contact us at:

Email: info@savagecarcare.com.au

By using our services, visiting our website, or providing personal information to us, you acknowledge that you have read and understood this privacy policy. We reserve the right to modify this privacy policy at any time without notice. Any changes will be posted on our website, and your continued use of our services or provision of personal information to us will constitute your acceptance of those changes.